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🇺🇸 Important Update for U.S. Customers: All orders shipped from our Hong Kong warehouse are now Delivered Duty Paid (DDP). Import duties and taxes are automatically calculated and prepaid at checkout under U.S. customs regulations—no additional payment is required upon delivery. [Learn more]
🇺🇸 Important Update for U.S. Customers: All orders shipped from our Hong Kong warehouse are now Delivered Duty Paid (DDP). Import duties and taxes are automatically calculated and prepaid at checkout under U.S. customs regulations—no additional payment is required upon delivery. [Learn more]
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Right of Final Decision Policy

At 3Racing, we strive to provide high-quality products and exceptional service to our customers. To ensure clarity and fairness in all transactions, we reserve the right of final decision in the following areas:

1. Sales, Promotions & Pricing

  • 3Racing reserves the right to modify, cancel, or restrict any promotional offers, discounts, or coupon codes at any time without prior notice.
  • In the event of pricing errors, we reserve the right to correct prices and refuse or cancel orders placed at incorrect pricing.

2. Orders, Shipping & Cancellations

  • All orders are subject to stock availability. 3Racing reserves the right to cancel or modify orders in cases of stock shortages, incorrect pricing, or suspected fraudulent activity.
  • Estimated shipping times are provided as a guideline. Delays due to unforeseen circumstances (e.g., customs clearance, carrier delays) are beyond our control, and 3Racing reserves the right to take appropriate action.

3. Returns, Refunds & Warranty Claims

  • All return and refund requests are subject to review. 3Racing reserves the right to approve or deny returns based on product condition, return timeframe, and adherence to our return policy.
  • If a product has been modified, misused, or damaged due to improper handling, we reserve the right to deny refunds, replacements, or warranty claims.
  • Restocking fees may apply to eligible returns at our discretion.

4. Customer Disputes & Fraud Prevention

  • 3Racing reserves the right to investigate and make the final determination on disputes related to payments, chargebacks, or unauthorized transactions.
  • Orders flagged for potential fraud may be held for verification or canceled at our discretion.

5. Website & Intellectual Property

  • All content, images, and branding on the 3Racing website are the intellectual property of 3Racing. Unauthorized use, reproduction, or distribution is strictly prohibited.
  • Customer reviews, testimonials, and user-generated content submitted to our website or social media may be used, modified, or removed by 3Racing as deemed appropriate.

6. Policy Changes & Amendments

  • 3Racing reserves the right to update, amend, or modify this policy at any time without prior notice.
  • By using our website and services, customers acknowledge and agree to the terms outlined in this policy.

For any questions or clarifications, please contact our Customer Support Team at cs3eshop@3racing.com.hk.

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