At 3Racing, we strive to provide high-quality products and exceptional service to our customers. To ensure clarity and fairness in all transactions, we reserve the right of final decision in the following areas:

1. Sales, Promotions & Pricing

• 3Racing reserves the right to modify, cancel, or restrict any promotional offers, discounts, or coupon codes at any time without prior notice.
• In the event of pricing errors, we reserve the right to correct prices and refuse or cancel orders placed at incorrect pricing.

2. Orders, Shipping & Cancellations

• All orders are subject to stock availability. 3Racing reserves the right to cancel or modify orders in cases of stock shortages, incorrect pricing, or suspected fraudulent activity.
• Estimated shipping times are provided as a guideline. Delays due to unforeseen circumstances (e.g., customs clearance, carrier delays) are beyond our control, and 3Racing reserves the right to take appropriate action.

3. Returns, Refunds & Warranty Claims

• All return and refund requests are subject to review. 3Racing reserves the right to approve or deny returns based on product condition, return timeframe, and adherence to our return policy.
• If a product has been modified, misused, or damaged due to improper handling, we reserve the right to deny refunds, replacements, or warranty claims.
• Restocking fees may apply to eligible returns at our discretion.

4. Customer Disputes & Fraud Prevention

• 3Racing reserves the right to investigate and make the final determination on disputes related to payments, chargebacks, or unauthorized transactions.
• Orders flagged for potential fraud may be held for verification or canceled at our discretion.

5. Website & Intellectual Property

• All content, images, and branding on the 3Racing website are the intellectual property of 3Racing. Unauthorized use, reproduction, or distribution is strictly prohibited.
• Customer reviews, testimonials, and user-generated content submitted to our website or social media may be used, modified, or removed by 3Racing as deemed appropriate.

6. Policy Changes & Amendments

• 3Racing reserves the right to update, amend, or modify this policy at any time without prior notice.
• By using our website and services, customers acknowledge and agree to the terms outlined in this policy.

For any questions or clarifications, please contact our Customer Support Team at cs3eshop@3racing.com.hk.